A calling

To my recollection, I don't think I've ever talked about why I chose healthcare in the course of my MBA education. For as long as I can remember I've been told that I have a "calling" in ministry and I suppose that to a degeree that is right. But then again, don't we all if we believe in the tenets of the Gospel of Christ AND the faith of Christian living?

Over the years, I've learned that some are called to full-time ministry, others to be bi-vocational, and others to what I term as secular ministry. Doesn't the world need Christian hair dressers/stylist who listen to people's problems and can pray for them instead of the usual "gossip shop" stereo-types? or Mechanics who can help a family in need, or HVAC Technicians who assist churches in emergencies....or writers, doctors, lawyers, teachers, etc....who in some way challenge us to be better people and meet the needs of others so that doors may open for what i've come to know as "sacred moments."

I'm a strong proponent of education...just about any kind of education from technical schools to junior colleges all the way to doctoral programs...we should promote education but I also feel we should challenge students to find their passion in life, find their calling in life.

A calling in life....

Something I think I had been searching for, for quite some time...I've never felt completely at home solely in ministry circles or even in just my vocational ones until I came into healthcare. Like most I don't believe in coincidences; just as I don't believe that Ricardo came into my life when he did.

I believe that when I set out on the journey to complete my education I set out on a journey to discover my destiny or calling in life.

I never thought in a million years that my logical and statistically-driven professor would make the connection for me on my very first day of class or even that a situation in my professional career would lead me to a job at Blue Cross Blue Shield (in what some would consider an entry level job). This "entry level" job would lay a strong foundation in my understanding of healthcare and it's delivery that ultimately wuuld guide my path to pursuing an education in health organization management/healthcare administration.

I would've never imagined it possible but that's exactly how it happened...

The first words my professor spoke to us that first class were: "I'm not looking for students looking to collect a paycheck, or looking to gain fame: I'm looking for students who see healthcare as a calling."

At that moment, I felt that eerily familiar feeling I get when I know that God's trying to get my attention and instantly thought "I think I've found what I've been searching for."

From there this calling has been affirmed in more ways than one...i've since gone on to work for a childn's non-profit clinic...continued to help them in terms of fundraising, etc....because I strongly believe in their mission.

My brother now serves on their board of directors...and this weekend they'll kick off a fundraiser that he and I assisted in developing which I hope and pray will become annual event for them! They've done all of the hard work and I'll continue to support them as I can and am able. They (LCHC Clinic staff and administrators) taught me some very important and valuable lessons that I will carry with me thru my career and have given me a strong foundation of purpose.

Then there's my newest work experience. One which I am super excited about. It's a rare opportunity to join a strategy team so young in my career but as always God opened the right doors at the very right time. My previous experiences played into this new opportunity and oddly enough this eclectic collection of work experiences would play to my benefit in this position.

I work for a faith-based organization and while it's not the denomination I adhere to, this organizations promotes a Christ-centered mission. Meetings open with prayers and reflections...verses are read over loud speakers and our mission, to bring whole body healing, is always mentioned.

It's been here in this position that I'm seeing my potential realized and all my talents put to use and where I'm experiencing growth in understanding the connection between my faith and work.

I was nominated to particiapate in a leadership program of connecting your faith and work. It has been one of the most eye-opening experiences and the first time I publicly acknowledged my story of how I came across my calling in life.

We were asked to bring an artifact..and I chose two pictures....one of my parents and me when I was a little girl and one of my deceased grandmother..

Why those two pictures?

You see my parents nurtured the journey of finding my calling even when I felt I was flailing about in life....they never gave up and always encouraged me to pursue what they could see in me that I could not see for myself...i owe them my life in this regard....but more so for their patients as I stumbled in my journey...and for their support as I began to discover exactly what that is.

The second for my grandmother who fought and succumbed to a battle with colon cancer. During the course of her treatment, I saw how she was treated with dignity and grace by all who cared for her. I witnessed how that medical condition forever changed the make-up and composition of my family and then there's my uncle who didnt have access to healthcare. The tragic lack of medical attention took his life far too young and once again our family composition changed and with it a part of my mother...

I don't wish the latter example of my uncle for anyone and wish for all patients to be treated with love, dignity, and respect...just like my grandmother received...so those two pictures sit in my office to remind me of my purpose and calling...so that each day I'm challenged to give my very best with that understanding that patients lives hang in the balance...someone's mother, father, grandmother, or uncle...

Finally, my bro-in-law who has defied the logic of modern medicine with multiple surgeries and a transplant now dealing with deteriorating health. All of these events have changed my view of medicine, the practice and delivery of.

In this line of work, it becomes easy to see patients just as numbers or percentages or as cost and revenues...but that is a very clinic approach but the truth of the matter is that patients are people with families and loved ones. For each strategical recommendation or analysis I conduct, I take that reminder with me which challenges me to give my best knowing someone's loved one could be affected.

I hope that is my opportunity to affect positive change to the benefit of all...and that is how I approach my everyday work..so very thankful to work in a place that welcomes prayer and encourages sacred moments with patients.

Unreal

I thought today was going to start like most weeks with the exception that my bro-in-law has been hospitalized. With each hospital visit it gets scarier and scarier...I started a new leadership development class at work and had been looking forward to it for some time.

It's the first work experience where i've been able to truly express my faith without fear or repercussion: for that I'm most grateful. Again I feel my life's calling confirmed...but no sooner had I returned to my office when I discovered some jarring new.

I'm not at liberty to go into details but I find myself in the land of unknowns...I have no cue as to what the next few months will bring but it's also kind of exciting?

I'd been praying about some next few steps and this type of situation just might be the answer i've been seeking. I can only say that time will tell and I'm content to roll up my selves and get to work.

And then there's the hoping and praying for my sister's husband to have a recovery...

Can't really speak to the situation but just to say i'm trying to figure out how to best support my family. That's my focus and my heart right now..better days will come-this I know but it doesn't make the painful moments any easier....

My next post will be about epic fails!

acquaintances not forgotten

this week was an odd one.

last weekend I found myself in Austin with Ricardo who took me to see my nephews and sister. I always love spending time with all of them. It had been a while since I'd seen my sister and nephews and the time was much needed even if it was only for a few short hours.

we'll make the trip again next weekend for Timothy's birthday party! Definitely looking forward to that...

last Saturday I learned about the deaths of old acquaintances...acquaintances, i'd not seen for a long while. brought up some mixed emotions. these guys were young - fairly young - but then again death is no respecter of age, race, or position.

I have several close friends, who knew these guys fairly well and so it's been hard to see them hurting and go through mourning but it's also a very stark reminder that we should make the most of each day and to not leave words, feelings, and thoughts unspoken.

fast forward to mid-week, we learn of Steve Jobs passing....

I think about how his innovation changed how we interact, how we obtain information, and how it changed many industries including mine - healthcare. when we demo new software for our system - we always ask - is there an app? most of our physicians have iphones, droids, or ipads...the ipad/tablet is a tool of EMR's and the delivery of healthcare services. it's because of Steve Jobs innovation that we have a mouse an graphic interface as my brother reminded me yesterday over dinner...so many accomplishments and yet he too was not exempt from death...it is a destination we all will arrive at.

it's that reminder that will sort your priorities and change how you live life. the scare we had with my mom two summer's ago was enough for me. maybe it's age/maturity - but everything surrounding those events caused me to evaluate which relationships are important and why. I can honestly say that that reflection changed my approach in many relationships. Some I completely cut out of my life and others I try and extend as much grace as I can.

there's more I'd like to say but i've not yet processed through it all. just to say that i'm beginning to see things i' not seen before...or rather begun to understand them...some of them good and some of them not so good. so it feels like a season of pruning. don't jump to assumptions here...those in the know, know what I'm talking about.

i'm most grateful for the stable forces in my life...namely my parents, close friends, and Ricardo...their love and support have helped to steady the helm in the midst of rocky storms...

even now, as I adjust into the work world - i'm grateful for their support as I experience growing pains. it's an exciting time because like everyone else - i dont know what the future will bring...

so i continue to live each moment as best i can and to make sure the people i love know how i feel...tomorrow is the Texas Tech vs A & M game. pretty excited about it since my parents will be in town. always enjoy spending time with them!

sleepless night

a collection

“Sometimes when you innovate, you make mistakes. It is best to admit them quickly, and get on with improving your other innovations.”

“Being the richest man in the cemetery doesn’t matter to me … Going to bed at night saying we’ve done something wonderful… that’s what matters to me.”

“We’ve gone through the operating system and looked at everything and asked how can we simplify this and make it more powerful at the same time.”

“Be a yardstick of quality. Some people aren’t used to an environment where excellence is expected.”

“I want to put a ding in the universe.”

“I was worth over $1,000,000 when I was 23, and over $10,000,000 when I was 24, and over $100,000,000 when I was 25, and it wasn’t that important because I never did it for the money.”

“The only problem with Microsoft is they just have no taste. They have absolutely no taste. And I don’t mean that in a small way, I mean that in a big way, in the sense that they don’t think of original ideas, and they don’t bring much culture into their products.”

“My job is to not be easy on people. My job is to make them better.”

“We made the buttons on the screen look so good you’ll want to lick them.”

“Click. Boom. Amazing!”

“You can’t just ask customers what they want and then try to give that to them. By the time you get it built, they’ll want something new.”

“Design is not just what it looks like and feels like. Design is how it works.”

“A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.”

“Innovation distinguishes between a leader and a follower.”

Steve Jobs